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Gwyn
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Birth Date: Fri, May 18

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Houston TX, United States (map)

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Jobs: Working from home and loving it! www.MsZamZuu.com. and www.TheFunBusiness.com.


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Member Since: 10/30/06
Last Login: 05/10/12
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It's All In How You Answer

 

 

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  Gwyn

Mon, Nov 13 11:40 AM

It's All In How You Answer

 

...the phone. 

I was just answering a post to Richard and thought that I might share this with everyone since it is having such a positive impact on my life.

 

As I started waking up and saying the affirmation each day "I am having a great day!" I decided to transpose that simple statement into my greeting when I answer the phone. Rather than "hello", which is the standard greeting. I now answer the phone "I am having a great day! How can I help you have a great day too?"

 

The response has been amazing. At first people just start laughing (which "ain't" a bad thing), or they are stunned into silence. Don't let that bother you because they are just taking a minute to absorb your positive energy. Eventually, they get back on track...

 

BUT... and here is the good part...the conversation is kick-started into a positive direction. No complaints. Even if they wanted to complain they have to look for a positive way to do so.

 

So, I challenge everyone to try this for a day or two and let me know how it works for you.

 

Gwyn

 

 

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