It's All In How You Answer
Mon, Nov 13 11:40 AM
I was just answering a post to Richard and thought that I might share this with everyone since it is having such a positive impact on my life.
As I started waking up and saying the affirmation each day "I am having a great day!" I decided to transpose that simple statement into my greeting when I answer the phone. Rather than "hello", which is the standard greeting. I now answer the phone "I am having a great day! How can I help you have a great day too?"
The response has been amazing. At first people just start laughing (which "ain't" a bad thing), or they are stunned into silence. Don't let that bother you because they are just taking a minute to absorb your positive energy. Eventually, they get back on track...
BUT... and here is the good part...the conversation is kick-started into a positive direction. No complaints. Even if they wanted to complain they have to look for a positive way to do so.
So, I challenge everyone to try this for a day or two and let me know how it works for you.